Sell High-Value Electronics With Complete Confidence
Every device. Every serial number. Fully accounted for. MartPoint Retail tracks IMEI, warranties and high-value stock across your showroom and warehouse so you never lose track of another phone, laptop or appliance.
The Challenges Electronics Retailers Face Every Day
Selling phones, laptops and appliances is high stakes. These operational gaps cost African electronics retailers money, trust and competitive edge.
Missing IMEI or Serial Numbers
Without serial tracking, you cannot verify stock authenticity, handle returns or prove a device was sold from your store.
Warranty Disputes
Customers claim warranty coverage you have no record of. Disputes cost time, money and customer trust every single day.
High-Value Inventory Loss
Phones and laptops worth hundreds of thousands disappear without trace. You discover the loss days later with no way to trace it.
Wrong Accessories Sold
Staff sell incompatible chargers, cases or cables. Returns pile up and customers blame your brand, not the mistake.
Demo Unit Confusion
Demo devices are sold by mistake or never tracked separately. Your display stock becomes your lost stock.
Returns & Repair Tracking
Devices sent for repair disappear into a black hole. Customers call daily and you have no status update to give them.
From Supplier To Customer — Every Device Tracked
A complete operational flow that gives electronics retailers full accountability from the moment a device arrives to the moment it reaches the customer.
Supplier
Devices arrive with IMEI lists and supplier invoices. Every unit is registered before it enters your stock.
Warehouse
Units are received into warehouse inventory with IMEI, serial number, supplier and cost price recorded.
Serial Number Registration
Every phone, laptop and appliance is logged with its unique identifier. No unit enters your store without traceability.
Showroom
Stock is transferred to the showroom floor. Demo units are tagged separately so they cannot be sold by mistake.
Sale
At checkout, the exact IMEI is linked to the customer, receipt and payment method. Every high-value sale is fully documented.
Warranty Activation
Warranty period is calculated automatically from the sale date and stored against the serial number for instant lookup.
Repair History
If a device is returned or sent for repair, the entire history is tracked against the original sale and customer record.
Customer Record
Every purchase, warranty claim and repair is stored under the customer's profile. Service staff have full context in seconds.
Your Electronics Store Dashboard
The metrics that matter when you sell high-value devices, updated in real time every single day.
Why Electronics Retailers Switch To MartPoint
See the difference between how you operate now and how MartPoint changes everything for your store.
AI-Powered Insights For Electronics Retailers
MartPoint does not just record your data. It analyses patterns, highlights risks and suggests what to do next before problems cost you money.
Stock Alert
Samsung Galaxy A54 stock will run out this week based on current sales velocity. Recommend reordering 30 units.
Margin Insight
iPhone accessories generated the highest margin today at 42%. Consider promoting accessory bundles at checkout.
Warranty Alert
Three devices sold last week have incomplete warranty registration. Complete registration to protect after-sales revenue.
Slow-Moving Stock
Tecno Spark 20 inventory has not moved in 14 days. Recommend a promotional discount or branch transfer.
Transfer Recommendation
Lekki branch is low on Samsung stock while Ikeja has excess. Recommend transferring 15 units to balance inventory.
Reorder Suggestion
Recommended reorder quantity: 25 units of Infinix Note 40 based on forecasted demand and current stock levels.
“We sell phones and laptops worth millions every month. Before MartPoint, we had no way to verify warranties or trace stolen stock. Now every unit is logged from day one with its IMEI, warranty status and sale history. Our warranty disputes dropped to almost zero and we have not lost a high-value device in six months.”
Questions Electronics Retailers Ask
Can MartPoint record IMEI and serial numbers?
Yes. Every unit can be logged with IMEI, serial number, supplier, purchase date and cost price. You can search by any field instantly at checkout or during warranty lookup.
Can warranty registration happen automatically?
Yes. Warranty periods are calculated automatically from the sale date and stored against each serial number. Lookup is instant when a customer visits or calls.
Can I manage repairs and service requests?
Absolutely. Track devices sent for repair, record service status, manage warranty claims and update customers with accurate status at any time.
Can I transfer devices between branches?
Yes. Transfer stock between showrooms and warehouses with full IMEI tracking. Every movement is logged for complete traceability.
Can I analyse profit by brand or category?
Yes. See gross profit, margin percentage and turnover by brand, category, supplier or individual product. Know exactly what earns you money.
Can I manage accessories separately from devices?
Yes. Accessories are tracked as separate SKUs with their own stock levels, pricing and compatibility rules. Staff see matching accessories at point of sale.
Does MartPoint prevent demo units from being sold?
Yes. Demo units are tagged separately in the system. They are excluded from sales and flagged if a staff member attempts to process them.
Can I see which sales rep sold which device?
Yes. Every sale is linked to the staff member who processed it. Commission reports, performance rankings and accountability are built in.
Run Your Electronics Store With Total Confidence
Join electronics retailers across Africa using MartPoint to track every device, manage every warranty and sell high-value products with complete accountability.
